Overload Guitars Contact Info
Via delle sette chiese 60
00145 Roma (RM), Italy
Tel: +39 392 16 06 228
e-mail: info@overloadguitars.com
As a brand with a strong boutique identity we value human connection, which is why we prefer direct contact with our customers rather than having an online store.
Whether you are here for a custom shop guitar, a special series or one already in stock, the first step will be to contact us via this page.
To place an order you have to download the order form of your chosen model from the links, fill it out and upload it into the specific box below or send it to us later during the ordering process.
Further information on the purchasing process are available inside the forms and at the bottom of this page.
USEFUL THINGS TO KNOW BEFORE PLACING YOUR ORDER
We will require 50% of the total price of the instrument as a deposit to start production and the rest after finishing the instrument.
We accept bank transfer and PayPal as payment methods.
Payment via PayPal will have a surcharge due to commissions (3,5% Europe - 4% UK - 5,5% other parts of the world)
All prices are tax excluded (VAT) and any additional bank fees are charged to the customer.
The delivery time of the instrument is approximately 8 months from when we receive the first payment.
Please note that your country may charge customs duties and/or handling fees.
The deposit is non-refundable after two weeks from the date of receiving the deposit.
We will do our best to keep you updated on the building process with photos and videos.
We ship worldwide with DHL express.
Shipping costs will be calculated on the date of delivery, based on the customer's address.